Need sugestions please

[Googsmom aka Jennifer]

I know this question doesn't belong here but I need all the help I can get at this point and i'm just as lost as is sister. A few days ago I try to get on Uno and my computer kept kicking off line. This ONLY happened at Uno. I could go and do anything and eveything else, except Uno. So I tried on the lap top and it worked Sister, my super smart compter nerd came over to see what she coud do. So I sat here and waited....... only to hear her say "Sorry sister but I have lost EVERYTHING in your computer" What...NOOOOO Yes indeed, EVERYTHING is GONE. Computer is back to how it was straight out the box. Can you tell i'm suffering here. All my hard work and school stuff is GONE!!!! I do have all the pics on disc so i'm ok a little but Waaaahhhhhh

Ok now that i've explained a bit of what happened, have any of you just had ONE sight you couldn't access but could do any/everything else? Do you remember what the cause was or even how you fixed it? Any sugestions at this point would be great Even though sister removed everything from the computer it STILL will not let Uno come up, thats strange!!! Here I go to sulk and find my stack of paperwork to restore my box

[sd112170]

I was having the same problem with Uno. It will still knock me offline. I haven't lost anything though. I just assumed it was me. It wont let me pull up websites on threads. I don't know what to do to help you.

Stacy

[Googsmom aka Jennifer]

Update for those that are wondering if i've pulled all of my hair out yet...LOL

HAPPY DANCE HERE. Although I did loose alot I recovered all 187 bookmarks I had. I'm so excited

Stacy: does it let you get to the main page and then knock you offline? i can't even get to main page and it kicks me off. Weird I tell you. Now i'm stuck unpluging the wire and hooking up laptop just to go to uno. Maybe I was here to much and my computer was telling me to get up off my butt....LOL I still don't understand but at least I recovered something.

[damarasmom]

Jennifer,
there are people that can get back your info...wish I could help you, but we have someone right now working on our external hard drive to recover everything...all photos etc...it can be done. Wish you lots of luck with this, it can be so very frustrating!!!

[CC]

WOW thats odd Hmmm sorry I have NO ideas for you.

Hope you figure it out

CC ~

[sd112170]

I can log on. Even post things. When I try to connect to links others post, it will knock me offline. I have no clue. I know I need to defrag. I just don't know how. I got a new computer, and it is different than my other.